Returns & Refunds

Returns & Refunds
Your satisfaction is always our NO.1 priorty.All the products from RedTabletPC will be strictly tested before the shipment. We own very professional Q.C team to guarantee we would send quality products, our duty is supply qualified products to our client.

Warranty Policy
100% of delivered products are double checked before shipping by QC; All products are provided with one year warranty.
We provide one year of repair or replacement service.  The item will be out of warranty if wrong operation or physical damaged by user. We will replace the defective items, 1 to 1 exchange with in 3 months.

Return Policy
We claim that returning is accepted only if there is quality problem with our products within 30 days after you received the products.Please make sure you have checked there is no artificial damage. If the product is defective or broken, please contact us at once. The new item will send to you immediately after we have received the returned goods. Buyers are responsible for all shipping charges for replacement.Please make sure you have send it back to the right address. If there is anything we can do for you, please contact: info@redtabletpc.com.

Refund Policy
If there is quality problem with the product within 7days after you received the products, refund could be provided after we receive the returned goods. We only refund the money for the products, buyers should be responsible with the shipping charge.
If there is any suggestions or questions, please feel free to contact our Email:info@redtabletpc.com. Or you can find us through live chat. We are always ready to offer best service.